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Maryland · Virginia · Washington DC

Reliable IT Support for Metro Area Businesses

Metro Point IT Services delivers proactive managed IT, bulletproof cybersecurity, cloud solutions, and hands-on local support — so you can run your business without technology headaches.

Local Team
Microsoft 365 Licensing
HIPAA Readiness
No Long-Term Contracts
24/7 Emergency Support
Flat-Rate Pricing
Remote / On-Site Support
Local Team
Microsoft 365 Licensing
HIPAA Readiness
No Long-Term Contracts
24/7 Emergency Support
Flat-Rate Pricing
Remote / On-Site Support
01

Explore Services List

Browse our complete range of managed IT, cybersecurity, cloud, and communication services tailored for DMV businesses.

02

Request a Meet Up

Schedule a free, no-obligation consultation with a Metro Point IT specialist — on-site or remote, at your convenience.

03

Execute & Onboard

We deploy your solution, onboard your team, and take over monitoring — so your business runs without IT headaches from day one.

Your Technology. Our Responsibility.

Metro Point IT Services is a trusted managed IT provider serving businesses across Maryland, Virginia, and Washington, DC. We partner with small and mid-size businesses to deliver hands-on, reliable, and secure IT support at every level. From setting up a new employee's workstation to managing your entire cloud infrastructure — our certified technicians handle it all with fast response times and zero jargon.

  • CompTIA & Microsoft Certified
  • On-Site Support Available
  • 24/7 Remote Monitoring
  • Flat-Rate Monthly Plans
  • No Long-Term Contracts
  • HIPAA & Compliance Ready
Get Your Free Assessment

Complete IT Services Under One Roof

From everyday help desk calls to full infrastructure management — Metro Point IT covers every technology need.

Managed IT Support

  • Remote & On-Site IT Support
  • Help Desk & Monthly Maintenance
  • New Employee IT Onboarding
  • Computer Setup & Tune-Ups
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Network & Wi-Fi Services

  • Business Wi-Fi & Office Network Setup
  • Router & Firewall Installation
  • VPN Setup for Remote Access
  • Network Cabling & Troubleshooting
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Cybersecurity Services

  • Antivirus & Endpoint Protection
  • MFA & Email Security
  • Ransomware Protection & Recovery
  • Security Awareness Training
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Microsoft 365 & Cloud

  • M365 Setup & Administration
  • Email Migration & Outlook Support
  • Teams, OneDrive & SharePoint
  • Google Workspace Support
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Backup & Disaster Recovery

  • Cloud & Local Backup Solutions
  • File Recovery Services
  • Ransomware Recovery Assistance
  • Disaster Recovery Planning
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VoIP & Communication

  • Business Phone System Setup
  • VoIP & Microsoft Teams Calling
  • Conference & Video Meeting Setup
  • Remote Worker Phone Setup
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Security Cameras & Access Control

  • IP Camera & NVR/DVR Installation
  • Remote Camera Viewing Setup
  • Access Control Systems
  • Smart Office Security
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Smart Office & Device Setup

  • Conference Room TV & AV Setup
  • Wireless Printer & Mobile Devices
  • POS System Support
  • Smart Device Integration

Why Businesses Choose Us

Truly Local Support

Our technicians are based in MD, VA, and DC — we show up on-site fast and know the local business landscape.

Fast Response Times

Remote support begins within minutes. On-site visits scheduled same or next day for most requests.

Flat-Rate Pricing

One predictable monthly fee — no surprise invoices, no per-ticket billing, no hidden fees.

End-to-End Coverage

From setting up a printer to managing your full cloud infrastructure — one provider for everything technology.

Built for Your Industry

Every industry has unique technology demands and compliance obligations. Metro Point IT delivers specialized IT solutions tailored to your sector — not generic one-size-fits-all support.

Healthcare & Medical

We help medical practices, dental offices, clinics, and healthcare organizations in Maryland, Virginia, and DC build HIPAA-compliant IT environments and prepare for HITRUST certification. Your patient data stays protected while your staff stays productive.

HIPAA HITRUST HL7
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Financial Services

Financial advisors, CPAs, mortgage brokers, and financial firms need ironclad data security and regulatory compliance. We deliver the secure infrastructure, access controls, and audit trails your firm requires.

SOC 2 GLBA PCI-DSS
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Legal Firms

Law firms handle highly sensitive client data that demands absolute confidentiality and rigorous access control. We provide secure IT infrastructure, encrypted communications, and compliance-ready systems for legal professionals.

ABA Cybersecurity CJIS
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Government & Nonprofits

Government contractors and nonprofits in the DC metro area face strict compliance requirements and tight budgets. We provide secure, scalable, cost-effective IT that meets federal and state standards.

CMMC FedRAMP FISMA
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Real Estate & Property Management

Real estate agencies, property management companies, and mortgage brokers rely on always-on connectivity, secure client data handling, and reliable communication systems. We keep your team connected and your data protected.

RESPA GLBA Data Privacy
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What Our Clients Say

"Metro Point IT completely changed how our office handles technology. They set up our network, migrated us to Microsoft 365, and are always just a call away. Incredibly responsive and professional."
David R.
Managing Partner — Rockville Law Group
Verified Client
"As a medical office, we need HIPAA-compliant IT we can trust. Metro Point IT set up our systems right, trains our staff, and is on call when we need them. Best IT decision we've made."
Dr. Sandra M.
Medical Director — Bethesda Family Care
Verified Client
"They installed our security cameras, set up VoIP phones, and handle all our IT support. It's great having one company we can call for everything. The team is friendly, fast, and knows their stuff."
James T.
Owner — Arlington Real Estate Group
Verified Client
5.0
★★★★★
Average Rating
Based on 3 verified reviews

Client Reviews

Based on reviews from Maryland, Virginia & DC businesses

What Clients Are Saying

Real feedback from real Maryland, Virginia & DC businesses.

D

"Metro Point IT completely changed how our office handles technology. They set up our network, migrated us to Microsoft 365, and are always just a call away. Incredibly responsive."

David R.
Managing Partner, Rockville Law Group
S

"As a medical office, we need HIPAA-compliant IT we can trust. Metro Point IT set up our systems right, trains our staff, and is on call when we need them. Best IT decision we've made."

Dr. Sandra M.
Medical Director, Bethesda Family Care
J

"They installed our security cameras, set up VoIP phones, and handle all our IT support. Great having one company for everything. The team is friendly, fast, and knows their stuff."

James T.
Owner, Arlington Real Estate Group
5.0
★★★★★

Average Rating

Based on client reviews across Google, Facebook & direct submissions

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Serving Maryland, Virginia & DC

Our local team provides on-site and remote IT support across the entire DMV region — same-day response guaranteed.

Ready for IT That Just Works?

Get a free technology assessment from a Metro Point IT specialist — no obligation, no jargon, no pressure.

Healthcare & Medical IT

IT Services for Healthcare & Medical Organizations

HIPAA-compliant managed IT, cybersecurity, EHR support, and HITRUST readiness for medical practices, dental offices, clinics, and healthcare organizations throughout Maryland, Virginia, and DC.

HIPAA Compliant BAA Provided EHR Support 24/7 Monitoring

Technology Built for the Demands of Modern Healthcare

Healthcare organizations face a unique intersection of operational pressure and strict regulatory obligation. Your IT must support constant access to electronic health records, enable secure communication between providers, protect patient data at every endpoint, and remain fully compliant with federal and state privacy laws. A single breach in a healthcare setting costs an average of $10.9 million — the highest of any industry for 13 consecutive years. Metro Point IT works with healthcare providers across Maryland, Virginia, and DC to build secure, compliant, and reliable IT environments that protect patients and keep your practice running without interruption.

Compliance Frameworks We Support

  • HIPAA — Health Insurance Portability and Accountability Act
  • HITRUST CSF — Common Security Framework certification readiness
  • HL7 / FHIR — Health data interoperability standards
  • HITECH Act — Expanded HIPAA enforcement and breach notification
  • Maryland PIPA — Maryland Personal Information Protection Act
  • SOC 2 Type II — For healthcare SaaS and data processors

Compliance Deep Dive

HIPAA

What It Is

The foundational federal law governing privacy and security of all Protected Health Information (PHI) — electronic, paper, or verbal. Applies to all covered entities and their business associates.

How We Help

Full HIPAA Security Risk Assessment, all Technical Safeguards (encryption, access controls, audit logging, automatic logoff), Administrative Safeguards (policies, workforce training, incident response), Physical Safeguards (device controls, facility access). We prepare Business Associate Agreements for all your technology vendors and maintain ongoing compliance documentation.

HITRUST CSF

What It Is

The most widely adopted healthcare security certification in the US, recognized by HHS as a valid approach to HIPAA compliance. Increasingly required by large health systems, insurers, and hospital networks.

How We Help

Gap analysis against HITRUST CSF controls, remediation of vulnerabilities, implementation of required controls, preparation of documentation for the formal certification audit, and coordination with your HITRUST assessor.

HITECH Act

What It Is

Expanded HIPAA scope, introduced mandatory breach notification, and significantly increased penalties — up to $1.9 million per violation category per year.

How We Help

Breach detection and response procedures, audit logs satisfying HITECH requirements, automatic breach alerting configuration, and documented incident response process.

Healthcare IT Services We Provide

HIPAA Security Risk Assessments

Comprehensive Technical, Administrative, and Physical safeguard assessments with a remediation roadmap.

Learn More

Cybersecurity & Endpoint Protection

Next-gen antivirus, MFA, email security, and ransomware protection across every device in your practice.

Learn More

EHR System IT Support

Support for Epic, Cerner, Athenahealth, and DrChrono — setup, troubleshooting, and Microsoft 365 integration.

Learn More

Secure Cloud & Microsoft 365

HIPAA-compliant M365 with signed BAA, encrypted email, and secure file sharing via OneDrive and SharePoint.

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Backup & Disaster Recovery

HIPAA-compliant cloud and local backup with encryption, automated monitoring, and tested recovery plan.

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Staff Security Awareness Training

Phishing simulations and HIPAA security training for clinical and admin staff — documented for compliance.

Learn More

Why Metro Point IT for Healthcare

Healthcare IT Specialists

Hands-on HIPAA, EHR, and clinical environment experience throughout the DMV.

BAA Provided

We sign a Business Associate Agreement with every healthcare client from day one.

Minimal Downtime

24/7 monitoring and 15-minute response keeps patient care uninterrupted.

Local & On-Site

Maryland and Virginia based technicians available same or next day at your location.

Frequently Asked Questions

HIPAA applies to all healthcare providers that transmit health information electronically — virtually every modern medical practice, dental office, physical therapy clinic, and specialist. It covers EHRs, billing systems, scheduling software, email with patient information, and text messages. If you store, process, or transmit protected health information in any digital form, HIPAA applies.

HIPAA is a federal law you must comply with — there is no optional certification. HITRUST CSF is a voluntary but increasingly expected security certification demonstrating higher security maturity. HITRUST is often required by hospitals, large health systems, and health insurers as a condition of partnership. Metro Point IT helps practices achieve both.

Under HITECH you must notify affected patients within 60 days. If 500+ individuals are affected you must also notify HHS and prominent media. Penalties range from $100 to $50,000 per violation with annual caps up to $1.9 million. Metro Point IT implements breach detection and response procedures that significantly reduce your exposure.

Yes — we sign a BAA with every healthcare client before any work begins. We also help practices identify all other technology vendors requiring BAAs and assist in executing those agreements.

A full HIPAA Security Risk Assessment and initial remediation typically takes 4–8 weeks depending on environment complexity. We prioritize highest-risk gaps first so your practice reaches a defensible compliance posture quickly.

Ready to Secure Your Practice?

Get a free HIPAA IT assessment from a Metro Point IT specialist — no obligation, no jargon, no pressure.

Financial Services IT

IT Services for Financial Services Firms

Secure, compliant IT infrastructure for financial advisors, CPAs, accounting firms, mortgage brokers, and financial services organizations throughout Maryland, Virginia, and DC.

GLBA Safeguards SOC 2 Ready PCI-DSS Audit-Ready Docs

IT Infrastructure That Earns Client Trust

Financial services firms hold some of the most sensitive data that exists — account numbers, tax records, investment portfolios, social security numbers, and confidential financial strategies. Regulatory frameworks from the SEC, FINRA, FTC, and PCI Security Standards Council impose strict obligations on how that data is stored, transmitted, and protected. A single breach or compliance failure can result in regulatory fines, client loss, and reputational damage that ends practices built over decades. Metro Point IT partners with financial services firms across Maryland, Virginia, and DC to implement the security controls, audit trails, and compliance documentation your regulators demand and your clients expect.

Compliance Frameworks We Support

  • GLBA (Gramm-Leach-Bliley Act) — Safeguards Rule
  • SOC 2 Type II — Security & availability trust criteria
  • PCI-DSS — Payment card data security standard
  • SEC Cybersecurity Rules — Incident disclosure requirements
  • FINRA — Cybersecurity best practices and data retention
  • Maryland PIPA — State data breach notification law

Compliance Deep Dive

GLBA Safeguards Rule

What It Is

Requires financial institutions — including RIAs, mortgage brokers, CPAs, and auto dealers that offer financing — to develop and maintain a comprehensive written Information Security Program. The 2023 updated rule added MFA, encryption, penetration testing, and a designated qualified individual.

How We Help

Assessment against all Safeguards Rule requirements, implementation of required controls (MFA, encryption, access controls, audit logging), development of your written Information Security Program, and annual reporting support.

PCI-DSS

What It Is

Applies to any organization that accepts, stores, processes, or transmits credit card data. Non-compliance can result in $5,000–$100,000 monthly fines and loss of card payment capability.

How We Help

Cardholder data environment assessment, network segmentation to minimize PCI scope, required security control implementation, Self-Assessment Questionnaire assistance, and QSA audit preparation.

SOC 2 Type II

What It Is

Auditing framework demonstrating effective security controls over customer data over time (minimum 6-month observation). Increasingly required by enterprise clients and institutional investors.

How We Help

SOC 2 readiness assessment, control gap remediation, continuous monitoring and evidence collection, and formal audit preparation.

Financial Services IT We Provide

Cybersecurity & Threat Protection

Endpoint protection, MFA, email security, and 24/7 threat monitoring protecting sensitive client financial data.

Learn More

Secure Microsoft 365 & Cloud

Encrypted email, secure file sharing, and compliant cloud storage for financial documents and client communications.

Learn More

GLBA Information Security Program

Complete written ISP development, technical control implementation, and annual reporting support.

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Backup & Disaster Recovery

Encrypted redundant backup with documented recovery procedures meeting SEC data retention requirements.

Learn More

Managed IT Support

Flat-rate IT management keeping your firm secure and available with local on-site support.

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Network Security & Firewalls

Business-grade firewall, VPN for remote advisors, and network segmentation to protect client data environments.

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Why Metro Point IT for Financial Services

Financial Sector Experience

We understand the regulatory landscape for RIAs, mortgage brokers, and CPA practices in Maryland and Virginia.

Data Confidentiality First

Strict confidentiality in every engagement. Your client data is never at risk.

Audit-Ready Documentation

All security controls, changes, and incidents documented for compliance teams and auditors.

Rapid Incident Response

15-minute response and incident procedures to meet regulatory breach notification timelines.

Frequently Asked Questions

Yes. The FTC Safeguards Rule applies broadly — registered investment advisors, mortgage brokers, CPA firms that prepare tax returns, payday lenders, and auto dealers that arrange financing are all covered. If your business handles customer financial information as a material part of operations, the Safeguards Rule almost certainly applies.

The 2023 rule requires: a written Information Security Program, a designated qualified individual, a risk assessment, MFA for anyone accessing customer information, encryption at rest and in transit, annual penetration testing, activity monitoring and logging, a written incident response plan, and annual board reporting. Metro Point IT implements all of these.

SOC 2 demonstrates your organization maintains effective security controls over customer data. Not legally required, but increasingly demanded by enterprise and institutional clients. If you manage institutional assets or work with large RIAs, SOC 2 Type II gives significant competitive advantage and reduces insurance premiums.

Defense-in-depth — next-gen endpoint protection, MFA on all accounts, encrypted communications, network segmentation, real-time threat monitoring, and regular penetration testing. Employee security training is included because phishing remains the most common entry point for financial sector breaches.

Under the updated Safeguards Rule, notify the FTC if 500+ customers are affected. SEC-registered firms must disclose material incidents within 4 business days. Metro Point IT's incident response plan defines exactly what to do, who to notify, and how to document the response.

Protect Your Firm & Your Clients

Get a free IT security assessment from a Metro Point IT specialist — no obligation, no jargon, no pressure.

Government & Nonprofit IT

IT Services for Government Contractors & Nonprofits

Secure, compliant, and budget-conscious IT for government contractors, federal agencies, associations, and nonprofits in Maryland, Virginia, and DC — built around compliance requirements and the funding realities of mission-driven organizations.

CMMC 2.0 Ready FedRAMP NIST 800-171 Nonprofit Pricing

IT Built for Mission-Driven Organizations and Government Standards

Government contractors in the DMV region face some of the most demanding cybersecurity compliance requirements in any sector. The Department of Defense now requires CMMC certification for all contractors handling Controlled Unclassified Information, and FedRAMP authorization is increasingly required for cloud services used by federal agencies. Nonprofits face a different challenge — donor data protection, grant compliance, and maximizing every technology dollar without a dedicated IT budget. Metro Point IT understands both. We help government contractors achieve the compliance certifications their contracts require, and we help nonprofits build secure, reliable IT that stretches every dollar further.

Compliance Frameworks We Support

  • CMMC 2.0 — Cybersecurity Maturity Model Certification
  • FISMA — Federal Information Security Modernization Act
  • FedRAMP — Federal Risk and Authorization Management Program
  • NIST SP 800-171 — Protecting CUI in non-federal systems
  • NIST SP 800-53 — Security controls for federal systems
  • StateRAMP — State-level cloud security authorization

Compliance Deep Dive

CMMC 2.0

What It Is

DoD requirement for all contractors handling Federal Contract Information or CUI. Three levels — Level 1 (17 practices), Level 2 (110 practices, NIST 800-171 aligned, third-party assessment required for most CUI contractors), Level 3 (134+ practices). Full rollout underway.

How We Help

CMMC readiness assessment mapping current controls against all required practices, gap remediation, NIST SP 800-171 control implementation, System Security Plan (SSP) and Plan of Action & Milestones (POA&M) development, and C3PAO assessment preparation.

NIST SP 800-171

What It Is

Defines 110 security requirements across 14 control families for protecting CUI in non-federal systems. Required under DFARS clause 252.204-7012 for all DoD contractors handling CUI. Self-attestation is now actively scrutinized by DoD.

How We Help

Implementation of all 110 controls, System Security Plan development, ongoing compliance processes, and scored self-assessment preparation under the DoD Assessment Methodology.

FISMA / FedRAMP

What It Is

FISMA requires federal agencies to secure their information systems. FedRAMP provides standardized security assessment for cloud services used by federal agencies. Contractors supporting federal agencies increasingly need to demonstrate FISMA-aligned environments.

How We Help

NIST SP 800-53 control assessment and implementation, security documentation for agency authorization, and continuous monitoring obligation support.

Government & Nonprofit IT We Provide

CMMC Readiness & Compliance

Full CMMC 2.0 gap assessment, control implementation, SSP development, and C3PAO assessment preparation.

Learn More

Cybersecurity & Endpoint Protection

NIST-aligned endpoint protection, MFA, email security, and continuous monitoring for contractor environments.

Learn More

Managed IT Support

Flat-rate IT with documentation and audit trails satisfying government contractor compliance requirements.

Learn More

Backup & Disaster Recovery

Encrypted compliant backup and recovery meeting federal data retention and continuity requirements.

Learn More

Microsoft 365 Government Cloud

M365 GCC and GCC High deployment for contractors requiring FedRAMP-authorized cloud environments.

Learn More

Network Security & Access Control

CUI-compliant network segmentation, access controls, encrypted VPN, and boundary protection.

Learn More

Why Metro Point IT for Government & Nonprofits

CMMC & NIST Expertise

Direct experience implementing NIST 800-171 and preparing contractors for CMMC assessments in the DMV's dense government contracting community.

Nonprofit-Friendly Pricing

Structured for smaller headcounts. Microsoft and Google nonprofit licensing discount qualification assistance.

Documentation Ready

Every change and control documented, giving you the audit trail compliance requires.

DMV Government Sector Experience

Maryland and Virginia are the heart of US government contracting. We know the landscape.

Frequently Asked Questions

CMMC 2.0 applies to virtually all defense contractors. Level 1 covers contractors handling Federal Contract Information. Level 2 covers those handling CUI — most contractors on sensitive defense programs. If your contracts include DFARS 252.204-7012 you likely have CUI and need Level 2.

Level 1 allows annual self-attestation. Level 2 for most CUI contractors requires triennial third-party assessment by a C3PAO. The DoD's False Claims Act enforcement means inaccurate self-attestation can trigger federal fraud investigations. Metro Point IT ensures your environment genuinely meets requirements before you attest.

Nonprofits providing healthcare or handling PHI are subject to HIPAA. Those accepting credit card donations need PCI-DSS consideration. State privacy laws apply if collecting personal data from Maryland, Virginia, or DC residents. We assess your specific situation.

We qualify nonprofits for Microsoft 365 Nonprofit plans (up to 300 free licenses), Google for Nonprofits (free Workspace), and TechSoup discounts. Our flat-rate plans are structured for smaller headcounts and we help build multi-year technology plans that fit grant cycles.

An SSP describes your information system, applicable security requirements, and how they are implemented. NIST SP 800-171 requires one for any contractor handling CUI. The DoD Assessment Methodology scores CMMC compliance partly on SSP completeness. Metro Point IT develops your SSP as part of CMMC readiness.

Ready to Meet Your Compliance Requirements?

Get a free IT compliance assessment — no obligation, no jargon, no pressure.

Real Estate & Property IT

IT Services for Real Estate & Property Management

Always-on connectivity, wire fraud prevention, and secure client data management for real estate agencies, property management companies, and mortgage brokers throughout Maryland, Virginia, and DC.

Wire Fraud Prevention BEC Protection GLBA / RESPA Fast Response

Technology That Keeps Deals Moving and Data Protected

Real estate transactions involve enormous amounts of sensitive personal and financial information — wire transfer instructions, social security numbers, bank account details, credit reports, and confidential negotiation strategies. The industry has become one of the top targets for wire fraud and business email compromise — scams that redirect closing funds by compromising an agent's email and impersonating attorneys or title companies. FBI data shows real estate wire fraud now exceeds $400 million annually. Beyond fraud prevention, real estate professionals need technology that works reliably across multiple locations, supports mobile workforces, integrates with MLS and property management platforms, and keeps client data private in compliance with state and federal requirements. Metro Point IT delivers all of this for real estate professionals throughout the DMV.

Compliance & Standards We Support

  • RESPA — Real Estate Settlement Procedures Act
  • GLBA Safeguards Rule — For mortgage brokers and lenders
  • Maryland PIPA — State data breach notification law
  • Virginia CDPA — Consumer Data Protection Act
  • DC data breach notification requirements
  • NAR Cybersecurity — National Association of Realtors guidance

Compliance Deep Dive

Wire Fraud & BEC Prevention

What It Is

Business Email Compromise targeting real estate is the FBI's highest-dollar cybercrime category. Attackers compromise an agent's or attorney's email, monitor a transaction, then send fraudulent wire instructions at the critical moment — redirecting closing funds that are almost never recovered.

How We Help

MFA on all email accounts, advanced email security filtering detecting impersonation and domain spoofing, DMARC/DKIM/SPF configuration preventing email spoofing of your domain, agent and staff training on wire fraud red flags, and wire instruction verification procedures.

GLBA Safeguards Rule — Mortgage

What It Is

Mortgage brokers, lenders, and real estate firms arranging financing are financial institutions under GLBA, subject to the FTC's Safeguards Rule requiring a written Information Security Program, MFA, encryption, and designated oversight.

How We Help

Implementation of all Safeguards Rule technical requirements, written Information Security Program development, and ongoing documentation and annual reporting support.

State Privacy Laws

What It Is

Maryland, Virginia, and DC have distinct breach notification timelines and requirements. Virginia's CDPA also imposes data minimization and consumer rights obligations.

How We Help

Personal data identification, technical controls, breach detection and notification procedures aligned to each state's specific requirements, and compliance documentation.

Real Estate IT Services We Provide

Email Security & Wire Fraud Prevention

MFA, advanced email filtering, DMARC/DKIM/SPF, and staff training to prevent business email compromise.

Learn More

Managed IT Support

Flat-rate IT for brokerages and property management companies supporting agents across multiple locations.

Learn More

Microsoft 365 & Cloud

Outlook, Teams, SharePoint, and OneDrive with secure file sharing for transaction documents and client communications.

Learn More

Network & Wi-Fi Setup

Reliable office and multi-site networking, VPN for remote agents, secure guest Wi-Fi for client-facing offices.

Learn More

Security Cameras & Access Control

IP camera installation, remote viewing, and access control for offices and managed properties.

Learn More

Backup & Disaster Recovery

Encrypted backup of all transaction records, client files, and communications with fast recovery capability.

Learn More

Why Metro Point IT for Real Estate

Real Estate IT Experience

MLS integrations, transaction management platforms, property management software, and mobile real estate workflows.

Wire Fraud Specialists

Wire fraud prevention protocols implemented for real estate firms throughout the DMV.

Local DMV Coverage

Maryland, Virginia, and DC real estate markets are our home. Local on-site service from Bethesda to Arlington to Capitol Hill.

Fast Response for Active Deals

Transactions cannot wait for IT problems. 15-minute response and 24/7 emergency line.

Frequently Asked Questions

Over $400 million lost annually in reported cases alone. The primary attack vector is business email compromise — attackers access an agent's or attorney's email, monitor a transaction, then send fraudulent wire instructions. Most effective protections: MFA on all email (prevents account takeover), advanced email security filtering, DMARC/DKIM/SPF configuration, and out-of-band wire instruction verification procedures.

GLBA applies to firms that provide or arrange financing. If your brokerage arranges mortgages, offers financing programs, or refers clients to lenders as a material part of business, GLBA likely applies. We assess your specific situation and advise.

Salesforce, kvCORE, Follow Up Boss, Dotloop, DocuSign, Zipforms, Buildium, AppFolio, Yardi, RealPage, and MLS platform integrations. Setup, troubleshooting, Microsoft 365 integration, and user training for all platforms.

Secure VPN for remote office access, Microsoft 365 cloud productivity from any device, mobile device management for company phones and tablets, and multi-site network management for brokerages with multiple office locations.

Immediately contact your bank to attempt fund recall — time is critical. File a report at ic3.gov. Contact your state real estate commission if client funds were involved. Call (443) 741-0823 for immediate incident response — we identify the compromised account, terminate unauthorized access, preserve forensic evidence, and harden your environment. Document everything for your insurance carrier.

Protect Your Brokerage & Your Clients

Get a free IT security assessment — no obligation, no jargon, no pressure.

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Get in Touch With Metro Point IT

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Contact Information

SERVICE AREA

Maryland · Virginia · Washington, DC

HOURS

Mon–Fri: 8am–6pm
Sat: 9am–2pm
24/7 Emergency Line

Why Businesses Call Us First

  • Same-day response for new inquiries
  • Free technology assessment — no obligation
  • No long-term contracts required
  • Local MD, VA & DC technicians
About Metro Point IT

Your Trusted DMV Technology Partner

Metro Point IT Services is a locally-owned managed IT provider serving businesses across Maryland, Virginia, and Washington, DC — delivering hands-on, responsive, and expert IT support with zero jargon.

CompTIA Certified Microsoft Partner HIPAA Ready Local MD·VA·DC

Built on Local Trust & Technical Excellence

Metro Point IT Services was founded with a simple mission: give small and mid-size businesses in the DMV region the same caliber of IT support that large enterprises take for granted — at a price that makes sense for growing companies.

We started by helping medical offices and law firms in Bethesda and Rockville navigate increasingly complex technology requirements. Word spread, and today we serve businesses across all major industries throughout Maryland, Virginia, and Washington, DC.

Our technicians are local — they know your area, they respond fast, and they speak plain English. No jargon, no surprise invoices, no call centers halfway around the world.

200+
Clients Served
9+
Service Categories
3
States MD·VA·DC
24/7
Support

Certified & Qualified to Serve Your Business

CompTIA Certified

A+, Network+, Security+ certified technicians serving DMV businesses.

Microsoft Partner

Authorized Microsoft 365 and Azure deployment partner for SMBs.

HIPAA Ready

Full HIPAA compliance capability with Business Associate Agreement included.

Ready to Work With Us?

Get your free technology assessment today — no pressure, no jargon.

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5 Cybersecurity Habits Every DC-Area Business Needs in 2025

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Why Maryland Businesses Are Moving to Microsoft 365 in 2025

Microsoft 365 isn't just email anymore. See how local businesses are using Teams, SharePoint, and OneDrive to work smarter...

Read More
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Signs Your Office Wi-Fi Is Hurting Your Business

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HIPAA IT Compliance Checklist for Medical Practices in Maryland & Virginia

HIPAA compliance starts with your IT infrastructure. Here's a straightforward checklist for medical offices in the DMV...

Read More
Backup & RecoveryDecember 12, 2024

The 3-2-1 Backup Rule: Why Your Business Data Depends on It

Most businesses assume their data is backed up — until they need it. Learn why the 3-2-1 rule is non-negotiable...

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IT UpdateOctober 14, 2025

Windows 10 End of Life: What Maryland & Virginia Businesses Need to Do Before October 2025

Microsoft ends Windows 10 support October 2025. Here's what DMV businesses need to know and do right now...

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Cybersecurity

5 Cybersecurity Habits Every DC-Area Business Needs in 2025

March 18, 2025 · 6 min read · Metro Point IT Services

Phishing attacks, ransomware infections, and compromised passwords are responsible for the vast majority of data breaches hitting small and mid-size businesses in Maryland, Virginia, and Washington DC. The good news: most are preventable with consistent habits and the right tools.

1. Enable Multi-Factor Authentication (MFA) on Everything

MFA is the single highest-impact security control available to small businesses. Even if an attacker steals your password, MFA prevents account takeover. Enable it on Microsoft 365, email, banking, and any SaaS tool containing client data. No exceptions.

2. Train Staff to Recognize Phishing

Over 90% of breaches begin with a phishing email. Regular simulated phishing tests and brief quarterly training sessions dramatically reduce click rates. Staff who've seen realistic examples are far less likely to fall for the real thing.

3. Keep Software and Systems Updated

Unpatched software is the second most common entry point for attackers. Enable automatic updates for Windows, Office, browsers, and any third-party applications. A managed IT provider can automate this across your entire office.

4. Back Up Critical Data — and Test the Restore

Ransomware only wins if you have no backup. Maintain encrypted cloud and local backups with daily automated jobs. Critically — test a restore at least quarterly. Many businesses discover their backup was broken only when they need it most.

5. Use Business-Grade Endpoint Protection

Consumer antivirus is not adequate for business use. Next-generation endpoint detection tools use behavioral analysis to catch threats that signature-based tools miss. Metro Point IT deploys and manages enterprise-grade endpoint protection for DMV businesses at flat-rate pricing.

Want a free cybersecurity assessment for your business?

Metro Point IT serves Maryland, Virginia, and DC businesses with flat-rate managed IT and cybersecurity.

Schedule Free Assessment
Cloud

Why Maryland Businesses Are Moving to Microsoft 365 in 2025

February 25, 2025 · 5 min read · Metro Point IT Services

Microsoft 365 has evolved far beyond email and Word documents. Maryland and Virginia businesses that made the move in the last two years are reporting measurable gains in team productivity, security posture, and IT cost predictability.

Teams Has Replaced the Phone System

Microsoft Teams Calling allows businesses to replace traditional desk phones with a cloud-based phone system that works on any device. For hybrid and remote workforces across the DC metro area, this means a single number that rings whether staff are in Rockville or working from home in Arlington.

SharePoint and OneDrive Replace the File Server

The traditional on-premise file server is expensive to maintain and a backup liability. SharePoint and OneDrive provide cloud file storage with real-time collaboration, version history, and built-in backup — eliminating an entire category of IT overhead.

Security Is Built In

Microsoft 365 Business Premium includes Defender for Business, Advanced Threat Protection for email, Intune device management, and Azure AD conditional access. For many small businesses, this provides enterprise-grade security at a fraction of what it would cost to assemble the equivalent stack of point solutions.

Ready to migrate to Microsoft 365?

Metro Point IT handles complete M365 setup, email migration, and ongoing administration for DMV businesses.

Get a Free Assessment
Security

Business Security Cameras: IP vs. Traditional

February 5, 2025 · 4 min read · Metro Point IT Services

Choosing the right surveillance system for your Maryland or Virginia business comes down to two fundamental technologies: traditional analog cameras connected to a DVR, and modern IP cameras connected to an NVR or the cloud. The gap between them has grown dramatically.

IP Cameras: Higher Resolution, Remote Access, Smarter Features

Modern IP cameras deliver 4K resolution, two-way audio, motion-triggered alerts, and remote viewing from any smartphone or computer. They run over your existing network infrastructure, which simplifies installation and reduces cabling costs for new deployments.

Traditional Analog: Lower Cost, Proven Reliability

Analog cameras connected to a DVR remain a cost-effective option for businesses that need basic video coverage without smart features. They're proven, simple, and don't depend on network stability for local recording.

Our Recommendation for Most DMV Businesses

For most small and mid-size businesses in the DC metro area, IP cameras with a local NVR and cloud backup strike the right balance of capability, cost, and reliability. The ability to view your cameras remotely — and receive alerts when motion is detected — is now an expectation rather than a premium feature.

Want a camera system for your business?

Metro Point IT installs and configures IP camera systems for businesses throughout Maryland, Virginia, and DC.

Get a Free Quote
Networking

Signs Your Office Wi-Fi Is Hurting Your Business (And How to Fix It)

January 20, 2025 · 5 min read · Metro Point IT Services

Slow or unreliable Wi-Fi costs businesses more than they realize. Beyond the daily frustration of dropped video calls and sluggish file uploads, poor wireless connectivity directly impacts productivity, client experience, and in some cases, security. Most small businesses in Maryland and Virginia are running consumer-grade equipment that simply wasn't designed for office environments.

Sign 1: Your Router Is More Than 3 Years Old

Consumer and entry-level business routers degrade significantly after 2-3 years — firmware updates stop, hardware components wear, and Wi-Fi 5 equipment simply can't keep pace with the number of devices a modern office uses. If your network was set up when you moved in and hasn't been touched since, it's overdue for a review.

Sign 2: Dead Zones in Your Office

A single router in one corner of an office cannot reliably serve conference rooms, back offices, or larger open floor plans. Enterprise access points from Cisco, Ubiquiti, or Aruba are purpose-built for multi-room coverage — they support dozens of simultaneous devices without degradation and provide centralized management for IT administrators.

Sign 3: Everyone Shares the Same Network

If your staff, guests, IoT devices, and security cameras are all on the same network segment, you have a security problem waiting to happen. Proper network segmentation separates staff, guest Wi-Fi, and critical systems into isolated VLANs — a breach on the guest network can't reach your file server.

The Fix: Business-Grade Wireless Infrastructure

Metro Point IT designs and installs business-grade Wi-Fi systems for offices throughout Maryland, Virginia, and DC — enterprise access points, proper VLAN segmentation, firewall configuration, and 24/7 monitoring. Most office upgrades are completed in a single day with zero downtime.

Is your office Wi-Fi holding your business back?

Metro Point IT provides free network assessments for DMV businesses.

Get a Free Network Assessment
Compliance

HIPAA IT Compliance Checklist for Medical Practices in Maryland & Virginia

January 8, 2025 · 7 min read · Metro Point IT Services

HIPAA compliance starts with your IT infrastructure. For medical practices, dental offices, and clinics throughout Maryland and Virginia, ensuring your technology meets HIPAA Security Rule requirements is not optional — it's a legal obligation backed by fines of up to $1.9 million per violation category per year.

Technical Safeguards Checklist

  • Encryption at rest and in transit — All devices storing PHI must encrypt data. All data transmitted (email, file sharing, EHR access) must use TLS 1.2 or higher.
  • Access controls and unique user IDs — Every staff member must have a unique login. Shared passwords are a HIPAA violation. Role-based access limits who can view what records.
  • Automatic logoff — Workstations must lock automatically after a period of inactivity (typically 10-15 minutes).
  • Audit logs — Systems must log who accessed PHI, when, and what they did. Logs must be retained and reviewable.
  • Multi-factor authentication — Required for remote access and any cloud systems storing PHI, including Microsoft 365.
  • Backup and disaster recovery — Encrypted backups with tested restoration procedures. Backup media must also be encrypted.

Administrative Safeguards Checklist

  • Annual Security Risk Assessment documented and on file
  • Written security policies and procedures
  • Staff security awareness training (documented annually)
  • Business Associate Agreements with all technology vendors
  • Incident response plan for breach detection and notification

Need a HIPAA Security Risk Assessment?

Metro Point IT performs full HIPAA assessments for medical practices in Maryland and Virginia.

Schedule Free Assessment
Backup & Recovery

The 3-2-1 Backup Rule: Why Your Business Data Depends on It

December 12, 2024 · 4 min read · Metro Point IT Services

Most businesses assume their data is backed up — until they need it. Ransomware attacks, hardware failures, accidental deletion, and natural disasters can destroy years of business data in seconds. The 3-2-1 backup rule is the industry standard that makes your data genuinely recoverable, not just theoretically backed up.

What Is the 3-2-1 Rule?

3

Copies of your data — one primary plus two backups

2

Different media types — e.g. local NAS and cloud storage

1

Offsite copy — physically separate from your primary location

Why Most Business Backups Fail When Needed Most

The most common backup failure mode isn't a missing backup — it's an untested one. Businesses run automated backup jobs for months or years, only discovering during a crisis that the backup has been silently failing, the restore process takes 18 hours, or the backup files are corrupted. Metro Point IT performs quarterly restore tests for every managed backup client to verify recoverability before it's needed.

Ransomware Changes Everything

Modern ransomware specifically targets connected backup drives and cloud sync folders. An encrypted backup is useless. Proper ransomware-resistant backup architecture uses immutable cloud storage (where backups cannot be modified or deleted for a set period) and air-gapped local copies that aren't accessible from the network during normal operations.

Is your backup actually recoverable?

Metro Point IT performs free backup assessments for DMV businesses — we'll tell you exactly what's protected and what isn't.

Get a Free Backup Assessment
IT Update

Windows 10 End of Life: What Maryland & Virginia Businesses Still Running Windows 10 Must Do Now

Updated May 2026 · 6 min read · Metro Point IT Services · Metro Point IT Services

⚠️ Update — May 2026: The Windows 10 End of Life deadline has passed (October 14, 2025). If your business is still running Windows 10, you are now operating on an unsupported OS with no security patches. Immediate action is required.

Microsoft officially ended support for Windows 10 on October 14, 2025. For Maryland and Virginia businesses still running Windows 10, that deadline has now passed — meaning your systems are no longer receiving security patches, bug fixes, or technical support. Every day you continue running Windows 10, your exposure grows as new vulnerabilities are discovered with no fix coming from Microsoft.

What "End of Life" Actually Means

End of Life (EOL) means Microsoft stops releasing security updates for Windows 10. Every vulnerability discovered after October 14, 2025 will remain permanently unpatched. Attackers actively target EOL systems because the vulnerabilities are publicly known and will never be fixed. Running Windows 10 past its EOL date is the equivalent of leaving your office door unlocked indefinitely — you may be fine for a while, but the risk compounds every single day.

For healthcare practices in Maryland and Virginia, running EOL software also creates direct HIPAA compliance exposure. HHS auditors consider unpatched, unsupported operating systems a failure of the technical safeguards required under the HIPAA Security Rule. The same logic applies to financial firms under GLBA and government contractors under CMMC — none of these frameworks allow you to knowingly run unsupported software on systems handling regulated data.

Your Three Options

Option 1: Upgrade to Windows 11 (Recommended)

Windows 11 is a free upgrade for compatible hardware. The key requirement is a TPM 2.0 chip — most machines manufactured after 2018 have this. Metro Point IT conducts compatibility assessments across your entire device fleet, identifies which machines can be upgraded in place, and performs the upgrades with zero data loss and minimal downtime.

Option 2: Hardware Replacement

If your machines are 5+ years old, upgrading the hardware makes more sense than upgrading just the OS. New hardware ships with Windows 11 Pro, runs faster, and comes with 3-5 years of warranty support. We source and deploy business-grade hardware at competitive pricing for DMV-area clients.

Option 3: Extended Security Updates (Temporary)

Microsoft offers paid Extended Security Updates (ESU) for Windows 10 for up to three additional years — but this option is expensive (approximately $61 per device for Year 1, doubling each year) and only delays the inevitable. ESU is a bridge, not a solution.

The Compliance Risk Is Real

Beyond security, running EOL software creates direct audit exposure. HIPAA risk assessments must identify and remediate known vulnerabilities — running Windows 10 after EOL is a documented, known vulnerability. CMMC Level 1 and Level 2 both require systems to be maintained with current security patches. A single auditor finding unsupported OS versions on workstations handling CUI or PHI can trigger a major finding requiring immediate remediation.

What to Do Right Now

  • Inventory your devices: Know exactly how many machines are running Windows 10 and whether they are upgrade-eligible.
  • Plan before the rush: IT providers across the DMV will be overwhelmed with upgrade requests in Q3 2025. Start now to avoid delays.
  • Test critical software: Some older line-of-business applications do not run on Windows 11. Test compatibility before mass deployment.
  • Budget accordingly: Whether upgrading software or hardware, build this into your 2025 IT budget now.

Free Windows 10 Upgrade Assessment for DMV Businesses

Metro Point IT is offering free Windows 10 end-of-life assessments for Maryland and Virginia businesses. We will inventory your entire device fleet, identify upgrade-eligible machines, flag compatibility risks, and give you a clear remediation plan — at no charge.

Schedule Your Free Assessment
Managed IT Support

Managed IT Support for DMV Businesses

Proactive, flat-rate managed IT support for Maryland, Virginia, and DC businesses — remote helpdesk, on-site visits, monitoring, and maintenance, all under one predictable monthly fee.

Everything Your Business Needs — One Monthly Fee

Metro Point IT's managed IT plans give your business access to a full IT team without the cost of in-house staff. We handle day-to-day helpdesk tickets, proactive maintenance, security monitoring, software updates, and on-site visits — so you can focus on your business.

  • Remote & on-site helpdesk support
  • 24/7 network and endpoint monitoring
  • Automated patch management & updates
  • New employee onboarding & offboarding
  • Computer setup, tune-ups & replacements
  • Vendor & warranty management
Schedule Free Assessment

Why Flat-Rate IT?

  • Predictable monthly cost — no surprise invoices
  • We're incentivized to prevent problems, not bill by the hour
  • Unlimited helpdesk tickets included
  • Scale up or down as your team grows
  • No long-term contracts — month to month

Ready for Stress-Free IT?

Get a free technology assessment and a flat-rate quote for your business.

Cybersecurity Services

Cybersecurity Services for DMV Businesses

End-to-end cybersecurity protection — endpoint security, MFA, email filtering, ransomware prevention, and security awareness training for businesses throughout Maryland, Virginia, and DC.

Endpoint Protection

Next-generation antivirus and EDR deployed across every device — workstations, laptops, and servers.

Email Security & MFA

Advanced email filtering, phishing protection, DMARC/DKIM/SPF configuration, and multi-factor authentication.

Ransomware Protection

Behavioral threat detection, backup isolation, and documented incident response plan for your business.

Security Awareness Training

Simulated phishing tests and staff training that measurably reduces your human risk factor.

Security Risk Assessments

Full vulnerability assessment with prioritized remediation roadmap — HIPAA and GLBA aligned.

24/7 Threat Monitoring

Round-the-clock monitoring with automated alerts and rapid incident response for your environment.

Is Your Business Secure?

Get a free cybersecurity assessment — we'll identify your gaps and show you how to close them.

Microsoft 365 & Cloud

Microsoft 365 & Cloud Services for DMV Businesses

Complete Microsoft 365 setup, migration, administration, and support — plus Google Workspace and Azure cloud solutions for businesses throughout Maryland, Virginia, and DC.

Your Complete Microsoft 365 Partner

From initial licensing and setup to ongoing administration and user training — Metro Point IT handles every aspect of your Microsoft 365 environment. We're authorized Microsoft partners serving businesses across the DMV region.

  • M365 licensing, setup & configuration
  • Email migration from Google, GoDaddy, or on-premise Exchange
  • Teams, SharePoint & OneDrive deployment
  • HIPAA-compliant M365 with signed BAA
  • M365 GCC for government contractors
  • Ongoing admin, user training & support
Schedule Free Assessment

Apps We Support

Outlook
Teams
OneDrive
SharePoint
Defender
Intune

Move Your Business to the Cloud

Get a free Microsoft 365 assessment and migration plan from a certified DMV partner.

Network & Wi-Fi Services

Business Network & Wi-Fi Services

Professional network design, installation, and ongoing management for Maryland, Virginia, and DC businesses — fast, secure, and reliable connectivity for your entire office.

Business Wi-Fi Firewall Setup VPN Cabling

Every Network Service Under One Roof

Whether you're setting up a new office, upgrading aging equipment, or adding secure remote access for your team — Metro Point IT designs, installs, and manages your entire network infrastructure.

Business Wi-Fi Design

Enterprise access points, site survey, and full-coverage wireless networks for offices of any size.

Firewall & Router Setup

Business-grade firewall installation with content filtering, threat protection, and monitored rules.

VPN for Remote Teams

Secure remote access VPN setup for employees working from home or multiple locations.

Network Cabling

Cat6 structured cabling, patch panel installation, and clean cable management for any office.

Network Monitoring

24/7 automated monitoring with alerts for bandwidth issues, device failures, and security events.

Network Segmentation

VLAN design separating guest, staff, and critical systems to contain threats and improve performance.

Network Issues? We Fix Them Fast.

Call Metro Point IT for same or next-day network support across Maryland, Virginia, and DC.

Your Business Data — Always Safe, Always Recoverable

The average ransomware payment now exceeds $200,000. Most small businesses that lose critical data without a backup never fully recover. Metro Point IT implements multi-layered backup with daily automated jobs, encrypted offsite storage, and quarterly tested restores.

Cloud Backup

Encrypted daily backups to secure offsite cloud storage — accessible and restorable from anywhere.

Local Backup

On-site backup appliances for fast local restores — critical for businesses needing minimal downtime.

Disaster Recovery Planning

Documented recovery procedures so your team knows exactly what to do when something goes wrong.

Ransomware Recovery

Isolated backup copies that ransomware can't touch — allowing full recovery without paying a ransom.

Don't Wait for a Disaster to Find Out Your Backup Failed

Get a free backup assessment and see exactly what's protected — and what isn't.

VoIP & Communication

VoIP & Business Phone Systems for DMV Businesses

Modern cloud-based phone systems for Maryland, Virginia, and DC businesses — replace expensive legacy PBX with flexible, feature-rich VoIP that works from any device.

Modern Business Communication — Without the PBX Bill

VoIP phone systems give your business enterprise phone features at a fraction of traditional PBX costs. Metro Point IT installs, configures, and supports VoIP deployments for businesses across the DMV — including Microsoft Teams Calling integration.

  • Business phone system setup & porting
  • Microsoft Teams Calling integration
  • Auto-attendant & call routing
  • Conference room AV & video setup
  • Remote worker softphone setup
  • Voicemail-to-email & call recording

Upgrade Your Business Phone System

Get a free VoIP consultation and quote for your Maryland, Virginia, or DC business.

Security Cameras & Access Control

Security Cameras & Access Control Systems

Professional IP camera installation, NVR setup, remote viewing, and access control for businesses throughout Maryland, Virginia, and Washington DC.

See Everything. Control Everything.

Metro Point IT installs and configures complete physical security systems for offices, retail locations, warehouses, and managed properties throughout the DMV. We handle everything from camera placement planning to remote viewing setup and staff training.

IP Camera Installation

4K IP cameras with night vision, motion detection, and local NVR or cloud storage.

Remote Viewing Setup

View your cameras from any smartphone, tablet, or computer — from anywhere in the world.

Access Control Systems

Keycard and fob access control for offices, server rooms, and restricted areas.

Secure Your Business Premises

Get a free site assessment and camera system proposal for your Maryland, Virginia, or DC location.

Smart Office & Device Setup

Smart Office & Device Setup Services

Conference room AV, wireless printers, POS systems, smart devices — Metro Point IT sets up and integrates all your office technology across Maryland, Virginia, and DC.

Your Office, Fully Connected

From conference room TVs to wireless printers to POS systems — Metro Point IT handles every device in your office. We set up, configure, integrate, and document everything so your team can use it from day one.

  • Conference room TV & display setup
  • Wireless printer & scanner setup
  • POS system installation & support
  • Mobile device management (MDM)
  • Smart TV & AV integration
  • New office buildout & IT setup

Setting Up a New Office?

Call Metro Point IT for a complete office technology setup — one team, everything done right.

Business IT

Business IT Services for Maryland & Virginia Companies

Technology assessments, office moves, hardware procurement, and complete IT management for growing businesses across the DMV region.

Complete Business IT Solutions

From technology planning to day-to-day support, we cover every aspect of your business technology.

Technology Assessments

Comprehensive review of your current IT infrastructure, identifying gaps, risks, and opportunities for improvement.

Office Move IT Setup

Complete IT relocation services — network setup, workstation installation, VoIP porting, and zero-downtime cutover.

Hardware Procurement

Business-grade hardware sourcing at competitive pricing. Workstations, servers, switches, and peripherals delivered and configured.

IT Strategy Consulting

Align technology with your business goals. We build 12-month IT roadmaps that support growth without overspending.

Ready to Modernize Your Business IT?

Get a free technology assessment from Metro Point IT — no obligation.

Business IT Services

Business IT Services for Growing Companies

Technology assessments, office move IT setup, hardware procurement, and vendor management for businesses throughout Maryland, Virginia, and Washington DC.

Bethesda, MD

Managed IT Services in Bethesda, Maryland

Local on-site IT support, managed IT, cybersecurity, and Microsoft 365 for businesses in Bethesda, MD — same and next-day response from certified local technicians.

Your Local IT Team in Bethesda

Metro Point IT serves Bethesda businesses across all industries — from medical practices and law firms along Wisconsin Avenue to financial services firms in downtown Bethesda. We provide on-site IT support, managed services, cybersecurity, and Microsoft 365 with local technicians who can be at your location same or next day.

Bethesda's dense concentration of healthcare, legal, and financial businesses means our team has deep experience with HIPAA, ABA cybersecurity requirements, and financial services compliance — not just general IT support.

Managed IT

Cybersecurity

Microsoft 365

Network & Wi-Fi

Backup & Recovery

On-Site Support

Serving Bethesda Businesses Since Day One

Call (443) 741-0823 for same-day IT support in Bethesda, MD.

Maryland

Managed IT Services for Maryland Businesses

Certified IT support, cybersecurity, cloud solutions, and compliance-ready managed services for businesses throughout Maryland — flat-rate pricing, no long-term contracts, local technicians.

IT Support Tailored to Maryland’s Business Landscape

Maryland is one of the most economically diverse states on the East Coast — home to biotech and life sciences companies, federal contractors, healthcare organizations, law firms, financial advisory practices, real estate professionals, and a fast-growing technology sector. Each of these industries brings its own regulatory obligations, infrastructure requirements, and cybersecurity challenges. Metro Point IT was built to serve exactly this kind of complexity.

Our Maryland clients range from small medical practices navigating HIPAA compliance for the first time to multi-office professional services firms managing distributed workforces across the state. What they share is the need for an IT partner that responds quickly, communicates clearly, and understands the compliance landscape that Maryland businesses operate within.

Managed IT Built for Maryland Organizations

Cybersecurity & Compliance

Maryland’s Personal Information Protection Act (PIPA) mandates prompt breach notification and documented security practices. We implement layered defenses — endpoint protection, MFA, email security, and employee training — so Maryland businesses meet both regulatory requirements and real-world threats.

HIPAA-Ready IT for Healthcare

Maryland has one of the highest concentrations of healthcare organizations in the country. We provide HIPAA Security Risk Assessments, Business Associate Agreements, EHR system support, and the ongoing monitoring that covered entities and business associates require to stay compliant.

Microsoft 365 & Cloud Migration

Maryland businesses moving to the cloud need migration done right. We handle complete Microsoft 365 migrations, SharePoint deployments, Teams Calling setup, and ongoing administration — giving your team a modern, secure productivity environment without the disruption of a poorly managed transition.

Network Infrastructure & Wi-Fi

From single-office professional practices to multi-floor corporate headquarters, Maryland organizations need reliable, segmented, and secure network infrastructure. We design, install, and manage business-grade networks that scale with your growth and support hybrid work models.

Proactive Managed IT Support

Our flat-rate managed IT plans give Maryland businesses a predictable monthly cost with unlimited help desk access, 24/7 remote monitoring, and on-site support when needed. We fix problems before they affect your operations — not after your staff has already lost hours of productivity.

Backup & Disaster Recovery

Maryland businesses face real ransomware risk. We implement the 3-2-1 backup framework — three copies, two media types, one offsite — with automated verification and tested recovery procedures so that if the worst happens, your business is back up in hours, not weeks.

Deep Expertise Across Maryland’s Key Sectors

Maryland’s economy spans life sciences, federal contracting, healthcare, legal, financial services, and real estate. Our team has direct, hands-on experience with the compliance frameworks and technology environments that define each of these industries.

Life Sciences & Biotech: Maryland’s life sciences sector — one of the largest in the nation — operates under overlapping compliance requirements including HIPAA for companies handling health data, FDA 21 CFR Part 11 for organizations managing regulated electronic records, and SOC 2 for companies handling investor and partner information. Our team understands how these frameworks interact and how to build an IT environment that satisfies auditors across multiple regulatory domains.

Healthcare & Medical Practices: Maryland has thousands of independent medical and dental practices, specialty clinics, and healthcare organizations that need HIPAA-compliant IT without enterprise-level overhead. We provide right-sized managed IT that keeps clinical systems running, protects patient data, and satisfies the security requirements your malpractice insurer increasingly demands.

Legal Firms: Law firms operating in Maryland face ABA cybersecurity obligations and Maryland PIPA breach notification requirements. We provide matter management software support, encrypted communications, and the documented security posture that protects attorney-client privilege and satisfies your firm’s professional liability requirements.

Financial Services: GLBA Safeguards Rule compliance requires Maryland financial services businesses to maintain a formal written information security program. We help RIAs, insurance firms, mortgage companies, and accounting practices build and maintain the technical safeguards and documentation that regulators require.

Maryland IT Compliance Coverage

  • Maryland PIPA breach notification & security program
  • HIPAA Security Risk Assessments & BAAs
  • FDA 21 CFR Part 11 for life sciences
  • GLBA Safeguards Rule for financial firms
  • ABA cybersecurity for Maryland law firms
  • SOC 2 readiness for SaaS & tech companies
  • Statewide on-site response across Maryland

What Sets Us Apart for Maryland Organizations

Local Team, Statewide Reach

Our technicians are based in the DMV and serve Maryland businesses with same and next-day on-site response. You get the responsiveness of a local provider with the capabilities of an enterprise IT team.

Flat-Rate, Predictable Pricing

Maryland businesses budget better with flat monthly managed IT plans. No surprise invoices, no per-ticket billing, and no long-term contracts — just consistent, professional IT support at a fixed cost.

Certified & Compliance-Ready

CompTIA and Microsoft certified technicians who understand the regulatory landscape Maryland businesses operate in — not just generic IT support, but compliance-informed managed services.

No Long-Term Contracts

We earn your business every month. Maryland organizations stay with Metro Point IT because the service is excellent — not because a multi-year agreement traps them into a relationship that no longer works.

Maryland IT Services — Common Questions

Yes. While our team is based in the DC metro area, we serve Maryland businesses statewide with a combination of remote support and on-site visits. Same and next-day on-site response is available throughout the greater Maryland region, and we work with businesses in every major industry the state supports.

We support HIPAA for healthcare and life sciences, Maryland PIPA for all businesses subject to state data protection law, GLBA Safeguards Rule for financial services firms, ABA cybersecurity guidance for law firms, FDA 21 CFR Part 11 for regulated research environments, and SOC 2 readiness for technology companies. Our team understands how these frameworks overlap and how to build a unified IT posture that satisfies multiple regulatory requirements simultaneously.

Remote support is available during business hours with emergency after-hours coverage included in our managed IT plans. On-site response for managed IT clients is typically same or next business day depending on location. For critical issues, we prioritize response to minimize business impact.

Yes. We handle the complete Microsoft 365 migration lifecycle — tenant setup, email migration, SharePoint and OneDrive configuration, Teams deployment, and end-user training. We also hold Microsoft licensing agreements that allow us to provide 365 licenses directly, simplifying procurement for Maryland businesses.

Managed IT Services for Maryland Businesses

Flat-rate pricing. No long-term contracts. Local technicians who know Maryland’s business environment. Schedule your free technology assessment today.

Silver Spring, MD

Managed IT Services in Silver Spring, Maryland

Local IT support, managed services, cybersecurity, and Microsoft 365 for Silver Spring, MD businesses — certified technicians, flat-rate pricing, no contracts.

IT Support in Silver Spring, MD

Metro Point IT serves the growing business community in Silver Spring — from downtown Silver Spring to White Oak and Four Corners. We provide flat-rate managed IT, cybersecurity, cloud solutions, and on-site support with same and next-day response times.

Your Local IT Partner in Silver Spring, MD

Silver Spring sits at the crossroads of Montgomery County and Washington DC — a genuinely diverse business community that spans healthcare, government contracting, media, and creative industries. The Discovery Communications headquarters, a dense corridor of medical practices along Georgia Avenue and Colesville Road, and a growing cluster of federal contractors and nonprofits near the Metro station make Silver Spring one of the most varied IT environments in the DMV region.

For healthcare organizations in Silver Spring — including the numerous medical and dental practices serving the city's 80,000+ residents — HIPAA compliance is non-negotiable. Metro Point IT helps practices build compliant IT environments, sign Business Associate Agreements, and train staff on security awareness, all while keeping clinical workflows running without interruption.

Silver Spring's proximity to federal agencies and its density of government contractors and nonprofits means many local organizations need CMMC readiness, FedRAMP-authorized cloud environments, or state privacy compliance. Metro Point IT has direct experience preparing Silver Spring businesses for these frameworks.

Our Silver Spring clients benefit from same and next-day on-site response — our technicians serve the entire Georgia Avenue corridor, Downtown Silver Spring, White Oak, Four Corners, and the surrounding neighborhoods. Flat-rate pricing, no long-term contracts, and a local team that knows the Silver Spring business community.

Silver Spring IT Expertise

  • HIPAA-compliant IT for Georgia Avenue medical corridor
  • CMMC & NIST 800-171 for federal contractors
  • Nonprofit IT & Microsoft 365 Nonprofit licensing
  • Downtown Silver Spring same-day on-site support
  • Flat-rate managed IT — no long-term contracts

IT Support in Silver Spring, MD

IT Support in Annapolis, MD

Metro Point IT serves businesses throughout Annapolis and Anne Arundel County — from downtown Annapolis to Parole and Riva Road. Government contractors, healthcare providers, legal firms, and small businesses rely on us for responsive, local IT support.

Your Local IT Partner in Annapolis, MD

Annapolis is Maryland's state capital and the home of the United States Naval Academy — a city where government, legal, maritime, and professional services industries intersect in a compact historic downtown. The Annapolis business community includes a remarkable density of law firms clustered near the state courthouse and the Maryland General Assembly, a significant concentration of government contractors and associations serving state agencies, and a growing technology sector in the Route 2 and Parole corridors.

Law firms in Annapolis face the dual challenge of protecting attorney-client privilege while meeting increasingly specific cybersecurity expectations from courts, bar associations, and malpractice insurers. Metro Point IT provides ABA-compliant IT infrastructure, encrypted communications, and rapid incident response for legal professionals throughout Anne Arundel County.

State government contractors and associations headquartered in Annapolis often need to navigate Maryland-specific data privacy requirements under PIPA alongside federal frameworks. Our team helps Annapolis organizations build IT environments that satisfy both state and federal compliance obligations without the overhead of an in-house IT department.

Metro Point IT serves businesses throughout downtown Annapolis, Parole, Bestgate Road, West Annapolis, and the broader Anne Arundel County business community with same and next-day on-site response.

Annapolis IT Expertise

  • ABA cybersecurity for Annapolis law firms
  • Maryland PIPA compliance & state contractor IT
  • Association & nonprofit IT infrastructure
  • Downtown Annapolis same-day on-site support
  • Flat-rate managed IT — no long-term contracts

IT Support in Annapolis, MD

Virginia

Managed IT Services for Virginia Businesses

Enterprise-grade managed IT, cybersecurity, cloud infrastructure, and compliance-ready support for businesses throughout Virginia — serving professional firms, defense contractors, healthcare organizations, and growing companies statewide.

IT Infrastructure That Keeps Virginia Organizations Competitive

Virginia is home to one of the most demanding IT environments in the country. The state’s business community is defined by a concentration of defense contractors and federal agency partners, a mature professional services sector, a rapidly expanding technology industry anchored by Northern Virginia’s data center corridor, and one of the country’s most active healthcare and life sciences communities. These organizations share a common need: IT infrastructure that is secure, compliant, and resilient enough to support operations where downtime is never acceptable.

Metro Point IT brings the technical depth and compliance expertise that Virginia businesses require — not a generic break-fix shop, but a true managed IT partner that understands CMMC, Virginia CDPA, GLBA, HIPAA, and the practical reality of running secure IT operations in a state where federal contracts, client confidentiality, and regulatory audits are everyday business concerns.

What Virginia Organizations Rely On Us For

CMMC & Federal Compliance

Virginia’s dense community of DoD contractors must meet CMMC 2.0 requirements to protect contract eligibility. We implement NIST SP 800-171 security controls, develop System Security Plans (SSPs) and Plans of Action & Milestones (POA&Ms), and prepare organizations for C3PAO assessments with the technical rigor the False Claims Act environment demands.

Virginia CDPA Compliance

The Virginia Consumer Data Protection Act creates binding obligations for businesses that process consumer data at scale. We help Virginia organizations build the data mapping, privacy notice, consent management, and security controls that CDPA compliance requires — before the AG’s office comes calling.

Proactive Managed IT Support

Flat-rate managed IT plans with unlimited help desk, 24/7 remote monitoring, patch management, and on-site support. Virginia businesses get enterprise-level IT management at a predictable monthly cost — no surprise invoices, no contract lock-in, no excuses when something breaks.

Secure Cloud & Microsoft 365

For Virginia organizations handling CUI or operating in federal environments, we deploy Microsoft 365 GCC and GCC High environments alongside standard commercial tenants. We manage the full lifecycle — migration, configuration, security hardening, Teams Calling, and ongoing administration.

Enterprise Network Design

Virginia’s professional firms and multi-office organizations need networks that enforce access controls, support hybrid work, and satisfy security audit requirements. We design and manage segmented business networks with proper VLAN architecture, firewall policies, and wireless access that doesn’t compromise security.

VoIP & Business Communication

Modern Virginia organizations are replacing expensive legacy phone systems with cloud-based VoIP solutions that work from any location. We deploy and manage business VoIP and Microsoft Teams Calling systems that give distributed Virginia teams a unified communications platform at a fraction of traditional phone system costs.

Serving Virginia’s Most Demanding Industries

From defense contracting and professional services to healthcare and financial advisory, Virginia businesses operate in regulated environments where the wrong IT decision has real consequences. Our team has the sector-specific knowledge to support each of these industries properly.

Defense & Federal Contractors: Virginia hosts a higher concentration of DoD contractors than any other state. CMMC 2.0 is not optional for these organizations — it determines contract eligibility. We bring genuine NIST 800-171 implementation experience, not compliance theater. Our team builds the documented, auditable security posture that C3PAO assessors and contracting officers are looking for.

Law Firms & Legal Services: Virginia law firms carry ABA cybersecurity obligations alongside state bar requirements and the Virginia CDPA’s data protection mandates. We provide encrypted matter management environments, privilege-protecting communications infrastructure, and the documented security program that professional liability insurers increasingly require as a condition of coverage.

Financial Services & Advisory Firms: GLBA Safeguards Rule requires every Virginia financial services business to maintain a written information security program with designated personnel, risk assessments, and technical safeguards. We implement and document these programs for RIAs, mortgage companies, insurance firms, and accounting practices throughout the state.

Healthcare Organizations: Virginia’s healthcare sector — spanning major hospital systems, independent medical practices, behavioral health providers, and specialty clinics — requires HIPAA-compliant IT that supports clinical workflows without compromising security. We execute Business Associate Agreements and deliver HIPAA Security Risk Assessments as standard components of our healthcare engagements.

Virginia IT Compliance Capabilities

  • CMMC 2.0 & NIST SP 800-171 implementation
  • SSP & POA&M development for C3PAO readiness
  • Virginia CDPA data protection compliance
  • GLBA Safeguards Rule for financial services
  • ABA cybersecurity for Virginia law firms
  • HIPAA BAAs & Security Risk Assessments
  • M365 GCC & GCC High for federal environments

Virginia IT Services — Common Questions

Yes. We have direct experience implementing NIST SP 800-171 controls and developing the System Security Plans and POA&Ms that CMMC Level 2 requires. We help Virginia contractors build the documented, technically implemented security posture that C3PAO assessors verify — not a paper compliance exercise, but genuine control implementation.

The Virginia CDPA applies to businesses that control or process personal data of 100,000 or more Virginia residents annually, or 25,000 or more residents if at least 50% of gross revenue comes from selling personal data. It grants consumers rights including access, deletion, and opt-out, and requires controllers to implement reasonable security practices. We help businesses assess applicability, implement required controls, and document their compliance program.

Yes. Our technicians serve Northern Virginia and the broader DMV region with same and next-day on-site response for managed IT clients. For businesses further afield in Virginia, we combine remote management with scheduled on-site visits — making sure your team always has access to in-person support when remote resolution isn’t sufficient.

Our managed IT plans are priced per user or per device at a fixed monthly rate that covers unlimited help desk support, 24/7 monitoring and alerting, patch management, security tools, and on-site visits when needed. There are no per-ticket fees and no surprise invoices. Plans are month-to-month with no long-term contracts required.

Enterprise IT Support for Virginia Businesses

Compliance-ready managed IT, cybersecurity, and cloud solutions for Virginia’s most demanding organizations. Get your free technology assessment today.

Alexandria, VA

Managed IT Services in Alexandria, Virginia

Local IT support, managed services, cybersecurity, and Microsoft 365 for businesses in Alexandria, VA — from Old Town to the Eisenhower corridor.

IT Support in Alexandria, VA

Metro Point IT serves Alexandria businesses from Old Town to Cameron Station, Landmark, and the Eisenhower Avenue corridor. Local technicians, flat-rate pricing, no long-term contracts — and same or next-day on-site visits for businesses throughout the city.

Your Local IT Partner in Alexandria, VA

Alexandria combines one of the DMV's most distinctive historic business districts — Old Town's King Street corridor of law firms, financial advisors, and boutique professional services — with modern commercial centers along the Eisenhower Avenue corridor, Cameron Station, and the emerging National Landing development anchored by Amazon HQ2's spillover activity. This mix creates a city where businesses range from single-attorney practices with fundamental cybersecurity needs to multi-site consulting firms requiring full CMMC compliance programs.

Alexandria's law firms — concentrated near the Albert V. Bryan U.S. Courthouse and throughout Old Town — face specific IT security obligations under ABA Model Rule 1.6(c) and Virginia State Bar guidance. The Virginia Consumer Data Protection Act (CDPA) also imposes data minimization and consumer rights obligations on any organization handling personal data of Virginia residents, which applies to virtually every Alexandria business collecting client information.

Real estate professionals in Alexandria — serving one of Northern Virginia's most active markets — face elevated wire fraud risk through business email compromise. Metro Point IT implements wire fraud prevention protocols specifically designed for the real estate transaction workflow, protecting closings and client funds from the FBI's highest-dollar cybercrime category.

We serve Old Town, Eisenhower corridor, Landmark, Cameron Station, Del Ray, and all Alexandria ZIP codes with same and next-day on-site response.

Alexandria IT Expertise

  • ABA cybersecurity for Old Town law firms
  • Virginia CDPA compliance & data protection
  • Wire fraud prevention for real estate firms
  • CMMC readiness for Eisenhower corridor contractors
  • Old Town & surrounding areas same-day support

IT Support in Alexandria, VA

Fairfax, VA

Managed IT Services in Fairfax, Virginia

Flat-rate managed IT, cybersecurity, and cloud solutions for businesses in Fairfax, VA — certified local technicians with same and next-day on-site response.

IT Support in Fairfax, VA

Fairfax is home to one of the highest concentrations of government contractors in the country. Metro Point IT helps Fairfax businesses navigate CMMC 2.0 compliance, NIST SP 800-171 requirements, and daily IT management — with local on-site support and flat-rate pricing.

Your Local IT Partner in Fairfax, VA

Fairfax County is home to more defense and intelligence contractors per square mile than almost anywhere else on earth. The Route 50 corridor, Fair Oaks, Merrifield, Tysons, and the Fairfax City center collectively host thousands of businesses holding DoD contracts — and with the CMMC 2.0 rollout proceeding, the compliance pressure on these firms has never been higher. Metro Point IT has built our CMMC practice specifically around the Northern Virginia contracting community, helping Fairfax businesses achieve and maintain the security postures their contracts require.

Beyond defense contracting, Fairfax is home to a major healthcare corridor — Inova Fairfax Hospital and the surrounding network of medical practices, surgical centers, and specialty clinics creates an extensive community of HIPAA-covered entities. These organizations face the additional challenge of securing increasingly sophisticated electronic health record environments while maintaining the operational uptime that patient care demands. Metro Point IT provides HIPAA Security Risk Assessments, Business Associate Agreements, and 24/7 monitoring specifically designed for clinical environments.

Fairfax's large and growing financial services sector — mortgage brokers, financial advisors, and CPA firms concentrated around the courthouse and Fairfax City center — faces GLBA Safeguards Rule obligations that were significantly tightened in the 2023 update. Metro Point IT implements the complete written Information Security Program required under the updated rule.

We serve Fairfax City, Fair Oaks, Merrifield, Route 50 corridor, and all Fairfax County ZIP codes with same and next-day on-site response.

Fairfax IT Expertise

  • CMMC 2.0 for Northern Virginia DoD contractors
  • HIPAA IT for Inova-area medical practices
  • GLBA Safeguards for financial firms & CPAs
  • 24/7 monitoring & 15-minute remote response
  • Fairfax City & Fair Oaks same-day on-site support

IT Support in Fairfax, VA

IT & Cybersecurity for Washington DC’s Most Demanding Organizations

Washington DC is unlike any other business environment in the world. Federal agencies, defense contractors, international organizations, lobbying firms, major law offices, trade associations, and high-profile nonprofits operate side by side — each with distinct and often stringent technology requirements. A data breach in DC doesn’t just cost money. It can end contracts, trigger Congressional scrutiny, and damage reputations that took decades to build.

Metro Point IT provides Washington DC businesses with the kind of managed IT and cybersecurity support that matches the stakes of operating in this environment. We bring enterprise-grade technical capability, genuine compliance expertise, and the fast local response that DC organizations require when technology problems arise at the worst possible moment.

What We Deliver for Washington DC Businesses

Enterprise Cybersecurity

DC organizations are high-value targets. Nation-state threat actors, ransomware groups, and sophisticated phishing campaigns all disproportionately target the policy, legal, and contracting community. We deploy layered cybersecurity — EDR, SIEM monitoring, email security, zero-trust access controls, and employee training — calibrated to the threat profile that Washington DC businesses actually face.

CMMC & Federal Compliance

Government contractors and federal agency partners operating in DC must navigate CMMC 2.0, NIST SP 800-171, DFARS clauses, and in some cases FedRAMP-authorized cloud requirements. We develop the System Security Plans, POA&Ms, and implemented control evidence that contracting officers and C3PAO assessors require — not checkbox compliance, but documented technical posture.

Legal & Privilege-Protecting IT

Washington DC hosts one of the largest concentrations of law firms in the world. We provide ABA-compliant cybersecurity, encrypted matter management systems, secure client communication infrastructure, and the documented incident response capability that protects attorney-client privilege and satisfies the increasingly specific requirements of professional liability insurers.

Secure Cloud Infrastructure

DC organizations handling controlled unclassified information or operating under federal contracts often require Microsoft 365 GCC or GCC High environments. We manage the full migration and ongoing administration of these environments, alongside standard commercial Microsoft 365 deployments for associations, nonprofits, and professional services firms.

Premium Managed IT Support

DC organizations operate at a pace where IT issues cannot wait days for resolution. Our managed IT plans include same-day remote support, 24/7 monitoring, proactive patch management, and on-site response — delivering the responsiveness that Washington DC businesses and their executive teams expect from every service provider they work with.

Nonprofit & Association IT

Washington DC is home to thousands of nonprofits, trade associations, policy organizations, and advocacy groups. We help these organizations stretch their technology budgets through Microsoft 365 Nonprofit licensing, right-sized managed IT plans, and grant-compatible technology strategies that deliver enterprise security without enterprise overhead.

Washington DC’s Most Compliance-Intensive Industries

Every organization operating in Washington DC faces a technology environment shaped by federal law, regulatory oversight, and the reputational consequences of security failures. We serve each of DC’s key sectors with the sector-specific expertise they require.

Government Contractors & Federal Partners: Businesses working with federal agencies — from prime contractors to small subcontractors — face CMMC, DFARS, and FedRAMP requirements that determine contract award eligibility. Metro Point IT has hands-on experience implementing the NIST 800-171 controls and documentation frameworks that DoD contracts now require, with specific attention to the False Claims Act liability that accompanies inadequate compliance.

Law Firms & Legal Services: DC-area law firms handle matters where confidentiality is non-negotiable and a breach carries consequences beyond financial loss. We provide ABA Model Rule 1.6-compliant IT infrastructure, encrypted communications, privilege-protecting remote access solutions, and the documented security program that protects firms from both breach liability and bar complaints.

Trade Associations & Policy Organizations: Associations managing member data, government affairs activities, and high-profile communications need IT that is secure, cost-effective, and built for the unique workflows of policy and advocacy work. We support associations with right-sized managed IT, Microsoft 365 administration, and the cybersecurity posture that protects both organizational data and member trust.

Healthcare & Life Sciences: The District’s healthcare organizations — including major hospital systems, research institutions, and independent practices — require HIPAA-compliant IT that keeps clinical and research operations running without interruption. We provide HIPAA Security Risk Assessments, BAA execution, and the 24/7 monitoring that healthcare operations depend on.

Washington DC IT Expertise

  • CMMC 2.0 & NIST 800-171 for federal contractors
  • ABA cybersecurity & privilege-protecting IT
  • Microsoft 365 GCC & GCC High deployments
  • Nonprofit & association IT with M365 Nonprofit
  • HIPAA compliance for DC healthcare organizations
  • DC data breach notification law compliance
  • Same-day on-site response across the District

Washington DC IT Services — Common Questions

Organizations operating in DC face a threat landscape and regulatory environment unlike anywhere else. Federal contract requirements, DC-specific data breach notification law, the concentration of sophisticated threat actors targeting policy and legal communities, and the reputational consequences of security failures all combine to create an environment where standard small-business IT is simply insufficient. DC organizations need IT partners who understand these stakes and build security accordingly.

Yes. We have direct experience implementing NIST SP 800-171 controls, developing System Security Plans and POA&Ms, and preparing organizations for C3PAO assessments under CMMC Level 2. We understand the False Claims Act liability dimension that makes genuine technical compliance — not just paper documentation — essential for any organization holding DoD contracts.

For organizations handling controlled unclassified information (CUI) or operating under ITAR or federal contracts, we deploy and manage Microsoft 365 GCC (Government Community Cloud) and GCC High environments. These tenants provide the data residency, access controls, and compliance certifications that federal requirements demand, while still delivering the full Microsoft 365 productivity suite your team relies on.

Our managed IT clients have access to same-day remote support during business hours, with after-hours emergency coverage for critical incidents. On-site response in Washington DC is typically same or next business day. For security incidents, we treat response as a priority regardless of time — because the cost of a slow response to a breach in DC almost always exceeds the cost of the incident itself.

Premium IT & Cybersecurity for Washington DC

Enterprise-grade managed IT, CMMC compliance support, and fast local response for organizations operating in Washington DC’s most demanding environments.

Privacy Policy

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026

1. Who We Are

Metro Point IT Services is a managed IT provider serving businesses in Maryland, Virginia, and Washington, DC. Privacy contact: htakhari@metropointit.com | (443) 741-0823

2. Information We Collect

  • Contact forms: name, business email, phone, company, service inquiry, message
  • Service delivery: IT system details, security logs, device inventories accessed to deliver contracted services
  • Analytics (after consent only): page views, session data, approximate location via IP — via Google Analytics 4 with IP anonymization
  • Cookies: essential session cookies and analytics cookies (consent required)

3. How We Use Your Information

  • Respond to inquiries and deliver requested services
  • Manage service agreements and billing
  • Send security alerts, maintenance notifications, and service updates
  • Comply with Maryland PIPA, Virginia CDPA, and DC data protection law

We do not sell, rent, or trade your personal information.

4. HIPAA and Business Associate Agreements

For HIPAA Covered Entities, we execute a Business Associate Agreement (BAA) before any work begins. Our BAA obligations include implementing safeguards for Protected Health Information (PHI), reporting security incidents, and handling PHI per 45 CFR §164.504(e).

5. Data Retention

  • Contact and inquiry records: 2 years from last interaction
  • Active client records: duration of agreement plus 5 years
  • Security and incident logs: 3 years minimum
  • Financial records: 7 years

6. Information Sharing

We share information only with service subcontractors bound by confidentiality agreements, technology partners (Microsoft, Google) as required to deliver services, and legal authorities when required by law. We do not sell data to third parties.

7. Cookies and Analytics

Essential cookies are always active. Google Analytics 4 loads only after consent, with IP anonymization enabled. Withdraw consent any time by clearing cookies. Opt out via Google Analytics Opt-out Add-on.

8. Your Rights

You may access, correct, delete, or port your data. Virginia CDPA rights apply to Virginia residents. Contact htakhari@metropointit.com — we respond within 30 days.

9. Security

We implement encrypted transmission (TLS), access controls, and employee confidentiality agreements. No internet transmission is 100% secure.

10. Contact Us

Privacy questions: htakhari@metropointit.com | (443) 741-0823

Terms of Service

Effective Date: January 1, 2026  |  Last Updated: January 1, 2026
These Terms govern use of metropointit.com and all services delivered by Metro Point IT Services.

1. Services

Metro Point IT Services provides managed IT, cybersecurity, Microsoft 365, cloud solutions, VoIP, backup and disaster recovery, network design, and related technology services to business clients in Maryland, Virginia, and Washington, DC. Specific scope, deliverables, and pricing are defined in individual Master Service Agreements (MSAs) and Statements of Work (SOWs).

2. Service Level Commitments

  • Remote support: 15-minute response for critical issues during business hours (Mon–Fri 8am–6pm, Sat 9am–2pm ET)
  • On-site response: Same or next business day
  • 24/7 emergency line: Available for critical disruptions at (443) 741-0823
  • Uptime target: 99.9% for monitored infrastructure

3. Payment Terms

  • Managed service fees billed monthly in advance on the 1st
  • Project services invoiced upon completion or per agreed milestones
  • Net 15 payment terms unless otherwise specified
  • Accounts 30+ days past due may incur 1.5% monthly late fee

4. Data Processing and Confidentiality

Metro Point IT maintains strict confidentiality of all client information. For HIPAA-covered clients, we execute a Business Associate Agreement (BAA) before accessing any systems containing Protected Health Information. All staff execute confidentiality agreements and system access is logged and monitored.

5. Limitation of Liability

Metro Point IT's total liability for any claim shall not exceed fees paid in the prior three (3) months. We are not liable for indirect, consequential, or punitive damages including lost profits, lost data, or business interruption. We are not liable for damage caused by client-owned hardware failures, third-party software defects, internet outages, or cyberattacks against systems we do not actively manage. Nothing herein limits liability for fraud, gross negligence, or willful misconduct.

6. Client Responsibilities

  • Maintain licensed software and hardware under manufacturer support
  • Provide timely system and personnel access
  • Implement security recommendations within agreed timelines
  • Promptly notify Metro Point IT of suspected security incidents
  • Ensure staff complete recommended security awareness training

7. Term and Termination

Agreements are month-to-month unless a fixed term is specified. Either party may terminate with 30 days written notice. Upon termination, all Metro Point IT-provisioned credentials are revoked and client data handled per our retention policy and applicable BAA.

8. Indemnification

Client agrees to indemnify, defend, and hold harmless Metro Point IT Services and its employees, contractors, and agents from and against any claims, liabilities, damages, losses, or expenses (including reasonable legal fees) arising out of or related to: (a) Client's use of our services in violation of these terms; (b) Client's negligence or wilful misconduct; (c) Client's failure to implement security recommendations provided by Metro Point IT within agreed timelines; or (d) any third-party claim arising from data or systems under Client's control.

9. Governing Law

These terms are governed by Maryland law. Disputes shall first go to good-faith negotiation; if unresolved in 30 days, to binding arbitration in Montgomery County, MD under American Arbitration Association rules.

10. Contact Us

Questions: htakhari@metropointit.com | (443) 741-0823