Metro Point IT Services is a locally-owned managed IT provider serving businesses across Maryland, Virginia, and Washington DC — delivering hands-on, responsive, expert IT support without the jargon or the runaround.
Metro Point IT was founded by IT professionals who spent years watching small and mid-size businesses in Maryland, Virginia, and DC get underserved — stuck with slow helpdesks, generic IT companies that didn't understand their industry, and break-fix vendors with no accountability for outcomes.
We started with medical practices and law firms in Bethesda and Rockville who needed IT partners that actually understood HIPAA and ABA cybersecurity requirements — not just general IT support. That compliance-first foundation shaped everything we built afterward.
Today we serve 200+ businesses across every major industry in the DMV — from biotech startups in Gaithersburg to defense contractors in Reston to financial advisory firms in McLean. Our technicians are local, our pricing is flat-rate and transparent, and our contracts are month-to-month because we believe in earning your business every month.
No call centers. No jargon. No surprise invoices. Just certified local technicians who respond fast and know your systems.
Every Metro Point IT technician is locally based, background-checked, and certified. You'll work with the same people consistently — not a random helpdesk queue.
A+, Network+, Security+, and Cloud+ certified technicians. CompTIA certifications are vendor-neutral, globally recognized, and require ongoing continuing education.
Authorized Microsoft 365 and Azure deployment and management partner. Direct access to Microsoft support escalations and licensing programs for SMB clients.
Full HIPAA compliance capability with Business Associate Agreements executed for all healthcare clients. Annual HIPAA training for all technicians accessing healthcare client systems.
We've heard from hundreds of DMV business owners why they switched to Metro Point IT. The reasons are consistent:
Critical issues within 30 minutes. Standard requests within 4 hours. On-site visits same or next business day. Contractually guaranteed — not just a marketing claim.
One flat monthly fee. No per-ticket charges, no hourly billing for routine support, no unexpected invoices. You know exactly what IT will cost every month.
No long-term lock-in. We earn your business every month by delivering results. If you're not satisfied, you can leave — which means we're always motivated to perform.
HIPAA, GLBA, CMMC 2.0 — not just buzzwords. We've implemented compliance programs for Maryland and Virginia healthcare, financial, legal, and government contracting clients.