Microsoft Teams Phone for DMV Businesses
Replace your PBX with Microsoft Teams Phone — cloud calling, number porting, auto-attendant, and Teams Rooms for Maryland, Virginia, and DC businesses.
Your Microsoft 365 Subscription Already Has a Phone System Built In
If your business uses Microsoft 365, you already pay for the platform that can replace your traditional phone system. Microsoft Teams Phone adds PSTN calling to Teams, making the same app your team uses for meetings and file sharing your complete business phone system. For businesses on Microsoft 365 Business Standard or Premium, adding Teams Phone is the most cost-effective path to a modern cloud phone system.
Number Porting and Setup
We port your existing business phone numbers to Microsoft calling platform and configure Teams Phone — extensions, call groups, and voicemail.
Auto-Attendant
Professional IVR menus with business hours greetings, after-hours messages, department routing, and holiday schedules managed through Teams admin center.
Teams Rooms Installation
Microsoft Teams Rooms hardware for conference rooms — replacing legacy conference phones and AV equipment with integrated Teams calling and meeting experience.
Call Queue Management
Call queues for sales, support, or reception lines with hold music, overflow routing, and real-time supervisor visibility.
Teams Phone vs. Standalone VoIP
Teams Phone makes the most sense for businesses already on Microsoft 365 — integration is seamless and combined cost is lower than separate systems. For businesses not on Microsoft 365, a standalone VoIP platform may be better. Metro Point IT provides both and will recommend the right solution for your environment.
Microsoft Teams Phone
What is Microsoft Teams Phone?
Microsoft Teams Phone adds PSTN calling capability to Teams — making it a complete cloud phone system for external calls, number porting, auto-attendants, and business calling from any device.
Can we keep our existing business phone numbers?
Yes. Number porting transfers existing numbers to Microsoft calling platform. The process takes 2-4 weeks and we manage it entirely.
What does Teams Phone cost?
Licensing starts at approximately $15/user/month added to your Microsoft 365 subscription. For a 20-person office, the combined cost is typically 30-50% less than a traditional PBX over 3 years.
Does Teams Phone work for remote employees?
Yes. Remote employees use Teams desktop or mobile app as their phone, appearing as extensions, transferring calls, and calling from your business number from any location.
Can Teams Phone replace our conference room systems?
Yes. Microsoft Teams Rooms hardware from Poly, Yealink, and Logitech integrates natively. We design and install complete Teams Rooms setups.