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Your Business Data — Always Safe, Always Recoverable

The average ransomware payment now exceeds $200,000. Most small businesses that lose critical data without a backup never fully recover. Metro Point IT implements multi-layered backup with daily automated jobs, encrypted offsite storage, and quarterly tested restores.

Cloud Backup

Encrypted daily backups to secure offsite cloud storage — accessible and restorable from anywhere.

Local Backup

On-site backup appliances for fast local restores — critical for businesses needing minimal downtime.

Disaster Recovery Planning

Documented recovery procedures so your team knows exactly what to do when something goes wrong.

Ransomware Recovery

Isolated backup copies that ransomware can't touch — allowing full recovery without paying a ransom.

Why Most Business Backups Fail When You Need Them

60% of businesses that lose critical data shut down within 6 months. The most common reason: their backup existed, but it either wasn't tested, wasn't recent enough, or was on the same network as the systems that got encrypted by ransomware. Metro Point IT implements the industry-standard 3-2-1 backup strategy — three copies of your data, on two different media types, with one copy stored offsite.

3

Copies of Your Data

The original plus two backups — so a single failure or ransomware event can never destroy all copies simultaneously.

2

Different Media Types

Local NAS or appliance backup plus cloud backup — protecting against device failure, theft, and natural disasters affecting your office.

1

Offsite / Air-Gapped Copy

At least one copy is stored in a location (or isolated cloud vault) that ransomware on your network cannot reach or encrypt.

Recovery Time Objective (RTO)

RTO is how quickly you need systems back online after a failure. We design backup solutions around your specific RTO — from same-hour recovery for critical servers to next-business-day recovery for less critical systems.

Recovery Point Objective (RPO)

RPO is how much data you can afford to lose. An RPO of 4 hours means your most recent backup is never more than 4 hours old. We configure backup frequency to match your RPO requirements.

Tested Restores

A backup you've never tested is not a backup — it's a hope. Metro Point IT performs quarterly tested restores for all managed backup clients and provides written restore test reports.

Ransomware-Resistant Storage

Our cloud backup vaults use immutable storage — once written, backup data cannot be modified or deleted by ransomware or a compromised admin account, even if attackers gain access to your network.

Frequently Asked Questions — Backup & Disaster Recovery

For most businesses, we recommend at minimum daily backups — with more frequent backups (every 4 hours) for critical servers running databases, EHR systems, or financial applications. The right frequency depends on your Recovery Point Objective: how much data you can afford to lose in a worst-case scenario.

Yes — if you have properly isolated offsite backups in place before the attack. Metro Point IT's backup solutions use immutable cloud storage that ransomware cannot encrypt. Recovery typically takes 4-24 hours depending on data volume. If you don't currently have ransomware-resistant backups, call us now at (443) 741-0823 before an incident occurs.

We work with several backup platforms depending on your environment and requirements — including Veeam, Datto, Acronis Cyber Protect, and Microsoft Azure Backup. For most SMBs we recommend Datto or Veeam with cloud-to-cloud backup for Microsoft 365 data (Exchange, SharePoint, OneDrive, Teams are NOT backed up by Microsoft by default).

No — and this is one of the most dangerous misconceptions in IT. Microsoft provides service availability (uptime), not data backup. If you delete a file or email after the 30-93 day retention window, it is gone permanently. You need a separate Microsoft 365 backup solution to protect your Exchange mailboxes, SharePoint sites, OneDrive data, and Teams conversations.

Recovery time depends on the type of failure and your recovery infrastructure. A single server failure with local backup: 2-4 hours. A complete office failure requiring cloud recovery: 4-12 hours. A ransomware incident with offsite backup: 8-24 hours. We document your specific Recovery Time Objectives during onboarding and design your backup solution accordingly.

Don't Wait for a Disaster to Find Out Your Backup Failed

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